Privacy Policy

AGI Automations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request information about our services
• Schedule a consultation call
• Subscribe to our newsletter or download resources
• Communicate with us via email or phone

This information may include:

• Name and contact information (email address, phone number, company name)
• Job title and company information
• Information about your business and data challenges
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Usage Data: Pages visited, time spent, links clicked
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Respond to your inquiries, schedule consultations, and deliver requested services
• Improve Our Website: Analyze usage patterns to enhance user experience
• Marketing: Send you information about our services, industry insights, and updates (with your consent)
• Legal Compliance: Comply with applicable laws and regulations
• Business Operations: Maintain records, prevent fraud, and protect our legal rights

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

• CRM Platform: GoHighLevel (GHL) - for managing customer relationships and communications
• Analytics: Google Analytics - for website performance analysis
• Scheduling: Calendly - for appointment booking
• Hosting: Cloudflare Pages - for website hosting and security

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Prevent fraud or security issues

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

5. Your Rights (GDPR & UK GDPR)

If you are in the UK or European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Receive your data in a portable format
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: benvandyke@agi-automations.com

6. Cookies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services
• Deliver relevant content

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

AGI Automations
Email: benvandyke@agi-automations.com
Website: www.agi-automations.com

Data Protection Officer: For GDPR-related inquiries, you can contact our Data Protection Officer at benvandyke@agi-automations.com